Our Team

Smithville Location

David Shanlian
Position:
Divisional Manager

David Shanlian is the divisional manager of Primary Residential Great Lakes Division.  David began in the mortgage industry in 1999 after almost 20 years in the financial services industry.  He set out to build a company that worked seamlessly with the financial services world.  David created, owned, and operated ClearCreek Mortgage Company for 9 years before joining forces with a larger mortgage operation that could help navigate the multiple state licensing needs of his branch.  David is a nationally known speaker on mortgage products and specializes in HECM product presentations for the senior market.  David has been married to his wife Cathy since 1980 and they share 2 grown children, Matthew and Leah.

Leah Hofstetter
Position:
Operations Manager

Leah Hofstetter has been working in the financial services industry since 2001. She received an Associate’s Degree from the University of Akron/Wayne College in business management. Her focus on the mortgage industry started in 2003 when she began working as a processor.  Over the last several years she has been managing the office workflow which includes originating, processing, underwriting and closing.  She lives in Kidron, OH with her husband, Matthew Hofstetter, and their two children, Olivia and Emmaline.  Leah and Matthew, sadly, are a house divided as Matthew roots tirelessly for the Ohio State Buckeyes, and Leah was brought up the right way, Loving the Michigan Wolverines!

Matt Shanlian
Position:
Branch Manager
Matthew Shanlian has been working in the mortgage industry since 2007, beginning as a Loan officer assistant and has worked his way up to Branch Manager with Primary Residential Mortgage, INC.  Matthew completed his Bachelors Degree in finance from Liberty University before working full time in the mortgage industry.  He loves all sports and is a passionate Cleveland sports fan.  In his time away from the office, Matthew loves serving in his local church’s children’s Ministry with his wife, Maria.  Together they have 3 children, Miles, Millie, and Maverick
GA MLO38641
KS LO.0032935
MA MLO 457573
OH MLO.042241.000.
AZ MLO 0937034.
Office Phone:
866-888-7902 ext. 101
Email:
mshanlian@primeres.com
NMLS #:
457573
Brandon Von Almen
Position:
Loan Officer

Brandon Von Almen is a licensed Loan Originator for Primary Residential Mortgage. Brandon is originally from Louisville, Kentucky, and moved to Columbus, Ohio shortly after the age of five. This is where he found his first love The Ohio State Buckeyes; he is a huge football fan of theirs. Brandon has been married to his wife Rebecca from Columbus as well since 2005 and they have 4 kids. At the age of twenty-two he joined the U.S. Army and served till 2010 as an Infantry soldier retiring as a Staff Sargent after nine years. Brandon quickly got involved in real estate financing upon his departure from the military. He has always had a deep desire to help other people find solutions to their problems, and felt being a mortgage loan originator held him accountable to do just that. He has been an originator since 2010, and has closed hundreds of mortgages for all different kinds of clients, from first time homebuyers with no credit score to retiaries looking to buy their dream home. Brandon feels very strongly that his job is not just to take your application for a loan, but to effectively manage your transaction from start to finish, and aggressively advocate on your behalf as well. Brandon feels that you’ve never worked with a loan officer like him, and that is why his business is based almost entirely on referrals.

Office Phone:
866-888-7902 ext.103
Email:
bvonalmen@primeres.com
NMLS #:
457574
MLO #:
MLO.042304.000
Tamara Marlatt
Position:
Loan Officer

Tammy has joined our industry from “the other side.”  She was a licensed real estate agent for 16 years and has made the transition into the mortgage industry. As a former agent, she brings a unique perspective and is excited to be bringing our lending abilities to her area. She resides in Newcomerstown, hometown of Woody Hayes.  Therefore, in this “divided office” it’s as simple as O.H.….

Direct Phone:
740-202-0721
Office Phone:
(866) 888-7902
Email:
tmarlatt@primeres.com
NMLS #:
NMLS:1615088
Jennifer Troyer
Position:
Loan Officer

Jennifer Troyer resides with her husband in Millersburg, Ohio. She attended Kent State University for Business Finance. She recently became a State License Mortgage Loan Originator. She and her husband are avid hikers and enjoy traveling. She is very active in her church and has been part of the worship leadership team for the past 12 years. She started with Primary Residential in November 2015 and is currently is dedicated to the purchase market of Primary Residential Greatlakes Division.

Office Phone:
866-888-7902 ext. 110
Email:
jtroyer@primeres.com
NMLS #:
1482714
MLO #:
.050685.000
Tim Foor
Position:
Loan Officer

Tim Foor has been a loan officer since July 2012 and focuses primarily on Reverse Mortgages while also handling purchases and refinances.  He is a 2007 graduate of Walsh University where he studied Education.  Tim is a diehard Notre Dame football fan, and was born in Defiance, OH.  He currently resides in Akron.

Direct Phone:
866-888-7902 ext.104
Email:
tfoor@primeres.com
NMLS #:
938047
MLO #:
MLO.041980.00
Ashley Leiner
Position:
Closer

Ashley Leiner resides in Wooster, OH with her Husband Joshua. She has worked in the mortgage industry since 2010, beginning as a loan processor and has worked her way up to being a loan closer. Ashley holds a bachelor’s degree in Business from the University of Akron. She enjoys serving in the College Ministry at her local church with her husband Joshua.  Ashley and Joshua LOVE all Cleveland sports teams, especially the Indians!

Email:
aleiner@primeres.com
Cassandra Neal
Position:
Processor/Closer

Cassandra Neal was born and raised in Shreve, Ohio and graduated from Triway High School. She earned her Bachelor’s degree in Business Management from Walsh University and is also a State License Mortgage Loan Originator. Cassandra enjoys reading, golfing, kayaking and spending time with family and friends. She was a lifeguard for three years and worked as a road construction flagger. She is a politician’s daughter and has attended West Hill Baptist Church her entire life. Cassandra has worked as a Loan Processor since October 2011; she discloses packages, submits to underwriting and collects conditions to clear to the close the files. She also has been closing loans since December 2016. She really loves the joy of bringing people’s dreams of owning a home to a reality.

Office Phone:
866-888-7902 ext.106
Email:
cneal@primeres.com
NMLS #:
840579
MLO #:
050683.000
Taylor Sands
Position:
Director of Communications

Taylor Sands is a resident of Wooster, Ohio. She earned her Bachelor’s degree in Business Management from Walsh University, graduating with honors. She previously worked in quality control and logistics, where those roles gave her valuable team building insight in pursuing goals and increasing efficiency. She will be heading up Primary Residential Mortgage Inc. Great Lakes Division’s marketing and communications departments. Taylor is looking forward to helping the company with their ever expanding need to communicate with all of their partners.   

Email:
tsands@primeres.com
Nancy Miller
Position:
Processor

Nancy was an Army Brat growing up and was born in Germany. She came to PRMI having 25 years of experience in the Finance Industry after being employed at Anthem Blue Cross Blue Shield and Nationwide Insurance. She is currently working as the Loan Setup Processor.  She and her husband Gary recently relocated from Columbus Ohio where they owned their own business and moved to Smithville so they could be closer to their family. She enjoys spending time with her three Grandsons and cooking for a lot of people.   

Email:
nmiller@primeres.com
KaytlynTracy
Position:
Processor

Kaytlyn was born and raised in Northeast Ohio, and graduated from Kent State University with a Bachelor’s in Psychology. She began a career in the financial industry three years ago working for an American credit union while living in Japan with her husband. In her free time, Kaytlyn enjoys photographing nature and landscapes, and spending time with her family. She is apart of our processing team where she

Elise Wirth
Position:
Loan Processor

Elise Wirth resides with her husband Joe. She attended Hocking College for Baking and Franklin University where she earned her bachelor degree in Business Administration. She enjoys baking, along with going on walks and playing with her dog Banjo. She and her husband try to spend as much time outside along with helping on the family farm and spending time with their family. Elise is a member of the processing team at PRMI where she will help increase the speed and efficiency of our team.

Email:
ewirth@primeres.com
Kathy Kovacs
Position:
Underwriter

Kathy Kovacs resides in Strongsville, Ohio with her husband Ron. She has worked in the mortgage industry since 1987 started as a loan officer assistant and then moved into processing and then processing supervisor and eventually worked her way up to becoming an underwriter . She has had her DE for FHA loans since 1992. She has also underwritten USDA and VA loans. Currently she is underwriting conventional and FHA loans. She enjoys her time with her husband and her two German Shepherd puppies. Kathy and her husband are big fans of all Cleveland Sports and also Columbus Blue Jacket hockey. She especially enjoys her Browns and Indians .  

Email:
kkovacs@primeres.com
Diana Matthews
Position:
Underwriter

Diana has been in the mortgage industry for 20 years. Her experience includes processing, sales, management, and underwriting.  Diana lives in North Olmsted with her 3 children, ages 15, 9, and 8.  They are all involved in sports, which keeps her busy in the evenings and on weekends.  In the summer months, they spend most their weekends relaxing at the camper and enjoying the outdoors.   

Email:
dmatthews@primeres.com
Maryann Kerr
Position:
Underwriter

Maryann owes her career to her mother in law who started her in the business back in 1978. She has held almost every position for originator to operations manager and has been underwriting for over 20 years. Maryann still enjoys what she does and has been fortunate to gain lifeline friendships in the business. She has been married to her high school sweet heart 28 years and they have two sons and a grandson. Her family is passionate about collecting old toys, especially anything related to cars. They also have a Collie named comet and four cats.

Kalamazoo, Michigan Location

Charles Shanlian
Position:
Sales Manager

Charles Shanlian works as a sales manager for Primary Residential, in our Financial planner division.  Charles is uniquely talented in this area as he has over 30 years of experience in the financial planning and estate planning profession.  He began his work in the mortgage industry as a consultant, helping in the marketing department, but has grown his influence within the company to the point where he heads up the financial planning division.  Charles has a personality that is infectious, and a drive to build relationships that are both long lasting and dually beneficial.  Charles has been married to his wife Janice for 40 years and they have 2 grown Children, Nathan and Paige.

Office Phone:
269-743-0956
Email:
cshanlian@primeres.com
Jodi Rozycki
Position:
Branch Manager

Jodi is a Kalamazoo, Michigan resident and an active member of the greater Kalamazoo Community. She is a Central Michigan University graduate class of 2008. Jodi has been in the finance industry for about 8 years as a community development manager, personal banker and branch manager. Her passion is helping customers with financial solutions in regards to debt, savings and retirement planning, all while providing excellent and efficient customer service to help identify customers’ needs to help them reach goals, making their dreams a reality. Jodi’s hobbies include watching collegiate sports (she is a HUGE BIG Ten fan), volunteering, working out, and traveling the country with her husband Brenton. She also enjoys hiking with her boxer, Tyson.

Office Phone:
269-743-0956
Email:
jrozycki@primeres.com
NMLS #:
740905

Cincinnati Location

Stacie Blatchford
Position:
Loan Officer Assistant
Office Phone:
513-465-3870
Email:
sblatchford@primeres.com
Terry Mooney
Position:
Loan Officer
Direct Phone:
513-465-3870
Office Phone:
513-904-6151
Email:
tmooney@primeres.com
NMLS #:
757322
MLO #:
008963.00
Chad Rugenstein
Position:
Branch Manager

Chad Rugenstein has been in the mortgage industry since 1995. Chad is originally from Indiana and relocated to Ohio in 1998, to develop additional offices in the Ohio and Kentucky markets. Chad has joined our team to duplicate his previous experiences, with the development of an additional branch in the Cincinnati market. Chad has experience is all aspects of the mortgage process from origination through funding.  His previous underwriting experience allows for him to catch problems well in advance. This allows for smooth transactions and the ability to issue quality pre-qualifications and or approvals. Chad looks at every loan as if it’s his own and feels structure and service is the key, to meeting his client’s needs and goals. Chad is married with two children. He enjoys numerous activities, but really enjoys spending time on his lake boating and fishing.

Office Phone:
513-972-4529
Email:
crugenstein@primeres.com
NMLS #:
144715
MLO #:
003294.0000

New Lexington Location

Steven Coffman
Position:
Branch Manager
Direct Phone:
740-605-4049
Office Phone:
740-342-4188
Email:
scoffman@primeres.com
NMLS #:
264048
MLO #:
002092.000
Linda Coffman
Position:
Processor
Office Phone:
740-342-4188
Email:
lcoffman@primeres.com